Ellynia, Ellynia, and Andrianto Widjaja. “The Effect of Service Quality on Patient Loyalty (A Study on Inpatients of Regional Public Hospitals in Jakarta, Indonesia)”. International Journal of Advanced Engineering, Management and Science 6, no. 1 (April 17, 2020). Accessed July 3, 2024. https://journal-repository.com/index.php/ijaems/article/view/1852.