SOBRINHO, Edmir Vieira Lima; GONÇALVES, Wellington. What do we know about Customer Satisfaction and Loyalty? A Bibliometric Analysis. International Journal of Advanced Engineering Research and Science, [S. l.], v. 6, n. 6, 2019. Disponível em: https://journal-repository.com/index.php/ijaers/article/view/480.. Acesso em: 3 jul. 2024.