N. Bonina, M. J. Meiriño, M. P. Méxas, A. Denizot, and L. P. Zotes, “Total Quality Management, Data Mining and Public Services: Advancing Towards Modernity”, ijaers, vol. 6, no. 6, Oct. 2019, Accessed: Jul. 03, 2024. [Online]. Available: https://journal-repository.com/index.php/ijaers/article/view/690