PETER, Joseph Joel; BATONDA, Gerry. Effect of service quality on customer satisfaction in Tanzanian energy industry: A case of TANESCO residential customers in Nyamagana District. International journal of Engineering, Business and Management, [S. l.], v. 6, n. 1, 2022. Disponível em: https://journal-repository.com/index.php/ijebm/article/view/4701.. Acesso em: 16 apr. 2025.