F. S. Polinar Sarande, L. C. Naparota, E. S. Cabalida, and R. A. Lovina, “Customers’ perceived service quality and satisfaction in the government service insurance system-Pagadian branch”, ijels, vol. 7, no. 1, Mar. 2022, Accessed: Jul. 22, 2024. [Online]. Available: https://journal-repository.com/index.php/ijels/article/view/4734