Challenges encountered in the Implementation of Enterprise Resource Planning ERP in infrastructure contracting companies emphasis on business processes integration

Abstract

The purpose of this paper is to present an integrative and detailed review of the critical factors of enterprise resource planning (ERP) that influence effectiveness of business process integration. Organizations' use of Enterprise Resource Planning (ERP) systems has changed the way they provide information systems. The research applied quantitative research method to examine the current study which analyzing the integrative and detailed review of the critical factors of enterprise resource planning (ERP) that influence effectiveness of business process integration. The researcher distributed 180 questionnaires among several projects in Qatar, however it was able to gather only 168 questionnaires out of 180 questionnaires. The findings revealed that all independent variables are positively and significantly influence dependent variable, moreover it was found the highest value was between PMIS and ERP integration, on the other hand the lowest value was for between control environment and ERP integration.