User perception of the interpersonal relationship with the nurse about the assistance received in the HiperDia program

Abstract

The objective was to identify the user's perception of the interpersonal relationship with the nurse regarding the assistance received in the consultation of the Hiperdia program, based on the different roles that the nurse can assume, in the light of Peplau's theory of interpersonal relationships.Descriptive research, with a qualitative approach, carried out with 20 users registered in the Hiperdia Program of a Basic Health Unit, in the city of Belém, Pará, Brazil. The theory based on data from Strauss and Corbin and the IRaMuTeQ software were used. Resolution 510/2016, approved in CAAE: 14945819.8.0000.0018, was respected.Most participants were female 16 (80%), incomplete elementary school 14 (70%) and over 60 years old 11 (55%). Four categories were identified: 1) The user-nurse bond in the health service; 2) User-nurse interaction in the identification of risk factors and care regarding Chronic Noncommunicable Diseases; 3) Health education activities to improve the quality of life of users with Chronic Non-Communicable Diseases;4) How the user deals with the disease and the nurse's help in understanding the problem.All were correlated with the roles played by the nurse, according to Peplau's theory.Realize that the nurse's roles are intertwined, as they are sequential steps. In research, the role of the stranger was the only negative point, as it still remains a reality in primary care.