Digital Exclusion: Nuances of a phenomenon which causes inequalities and compromises civic engagement in information society

Abstract

Digital exclusion is a phenomenon which nearly impacts all sectors of society, causes inequalities, compromises civic engagement networks and that may lead to social exclusion. This work proposes a debate about the research conducted by Celestino & Valente (2022) on digital exclusion, and aims to identify its nuances within a time period of two decades (2000-2021), as well as its involvements in social, cultural and democratic issues. The phenomenon of digital exclusion has been researched in an holistic approach and geared towards certain groups and specific contexts, but the infrastructural issue is still a major factor in the development of policies and projects for digital inclusion.