Analysis of the Experiences of the Nueva Ecija University of Science and Technology’s BSIT Students: A Follow-Up Study

Abstract

This study aimed to analyze the experiences of the NEUST Graduating Students S.Y. 2021-2022 during their four-year stay at the University. This paper was a follow-up study of research entitled "Analysis of the Expectations and Experiences of the NEUST First Year BSIT Students for S.Y. 2018-2019." The main objective was to gather comparative and comprehensive results of the students' expectations, experiences, and overall satisfaction rating of their residency in the College of Information and Communications Technology (CICT) now that they have completed their degree in Information Technology. The researchers used the descriptive research method to describe the respondents' profiles and satisfaction with their experiences. The purposive sampling technique was used to gather the satisfaction ratings of the students. A questionnaire was distributed online as the primary data gathering tool, where the results were evaluated using a weighted average. The findings showed that the NEUST CICT produced students confident enough to find related jobs with the skills they have acquired from their education. During their stay at the University, they were able to give satisfaction ratings on their experiences and the services offered by the College during pre-pandemic and pandemic semesters. Based on their evaluation, both categories garnered very satisfactory ratings, but the pre-pandemic set-up was rated noticeably higher. As the final output, the researchers have come up with a list of improvements needed through a proposed action plan that can be adopted by the College of Information and Communications Technology for capability enhancement and service improvement.