Organizational Learning: Informal Learning as a Strategy of Knowledge and Support for the Decision-making of Managers of the Federal Institute of Rondônia

Abstract

The objective of the research is to analyze how the managers of an Institution of the Federal Network of Education learn, that is, what strategies of learning use in the work and if the informal learning is seen like strategy to obtain knowledge and is influenced in the decision making of the managers.For this, a research was developed with Likert scale, mixed, descriptive, type of case study.The universe of this research was 125 managers.The participation of 57 managers was obtained.The research instruments developed were adapted from Brandão [6]. It was verified that informal learning is seen as a tool for obtaining knowledge and it was inquired whether informal learning influences the decision-making of managers.The data treatment was performed using paraconsistent logic.The results showed that the managers of the research institution learn mainly through the active reflection strategy and the search for interpersonal help.It was identified that Informal Learning is seen as a strategy to obtain knowledge and is taken into account in the decision process, consequently, influencing managers in their decision-making.