Stressing factors in nurses who work in the sector of urgency and emergency

Abstract

Currently, stress is considered one of the main health problems that has been gaining importance, due to the proportion of its impact on people's lives. The objective of the research was to verify the main stress factors among nurses in the urgency and emergency sector and their influence on nursing care. Methodology: qualitative-quantitative, descriptive, cross-sectional field research, whose sample consisted of 30 nurses. For data collection, a form prepared by the researchers was used, containing questions about sociodemographic and occupational characteristics of nurses, open questions to verify the influence of stress on nursing care, and to investigate the main stressors in nurses, an instrument was used. adapted from the “Nurses Stress Inventory”. Results: the research revealed that situations that generate stress are mainly associated with the lack of human resources (90%) and materials (80%), both pointed out by nurses as being often or always stressful factors. These factors and the work overload combined with the professional's unpreparedness are recognized by most nurses as a negative influence on work and on the care provided to the patient. Conclusion: the results indicate that nurses working in the urgency and emergency sector are exposed to stressful situations that can compromise the care provided to the client. The identification of these stressors is essential for the development of strategies that alleviate the stressors, providing better working conditions, humanization and safety in health care.