Smart Cities and Tourist Destinations Indicators applied in Foz do Iguaçu, Brazil

Abstract

In response to the need for efficiency and sustainability, new trends in urban development and management have emerged to assist in decision-making regarding the management of public services. This paper presents the evaluation of the indicators of Smart Tourist Destinations, with the Norms for Sustainable and Smart Cities applied in the city of Foz do Iguaçu. The models applied in this study were the indicators used by SEGITTUR and the Brazilian Technical Standards for Smart Cities. The most appropriate indicators for the Brazilian reality were selected. As a result, it was observed the importance of using indicators to analyze and standardize how the population evaluates the importance of these indicators for the best use of tourist resources in the city of Foz do Iguaçu, Brazil. Thus, it is noteworthy that the identification of these indicators in these destinations can help in the planning and management of tourist activity, improving the city's position as a Smart Tourist Destination.