Survey of Deep Learning Approaches for Twitter Text Classification

Abstract

Sentiment analysis (also known as opinion mining or emotion AI) is the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses, online and social media, and healthcare materials for applications that range from marketing to customer service to clinical medicine. With the rise of deep language models, such as RoBERTa, also more difficult data domains can be analyzed, e.g., news texts where authors typically express their opinion/sentiment less explicitly. Sentiment analysis aims to extract opinion automatically from data and classify them as positive and negative. Twitter widely used social media tools, been seen as an important source of information for acquiring people’s attitudes, emotions, views, and feedbacks. Within this context, Twitter sentiment analysis techniques were developed to decide whether textual tweets express a positive or negative opinion. In contrast to lower classification performance of traditional algorithms, deep learning models, including Convolution Neural Network (CNN) and Bidirectional Long Short-Term Memory (Bi-LSTM), have achieved a significant result in sentiment analysis. Keras is a Deep Learning (DL) framework that provides an embedding layer to produce the vector representation of words present in the document. The objective of this work is to analyze the performance of deep learning models namely Convolutional Neural Network (CNN), Simple Recurrent Neural Network (RNN) and Long Short-Term Memory (LSTM), bidirectional Long Short-Term Memory (Bi-LSTM), BERT and RoBERTa for classifying the twitter reviews. From the experiments conducted, it is found that RoBERTa model performs better than CNN and simple RNN for sentiment classification.