Factors Influencing the Citizens’ Acceptance of Electronic Government

Abstract

The research aimed to analyse the factors influencing citizens’ acceptance of electronic government in Kurdistan region of Iraq. The researcher developed six research hypotheses. A quantitative method used in order to analyse this study in Kurdistan region of Iraq. The present study was confined to 256 units from Kurdish citizens were selected. A focus method sampling used to analyse this research by focusing on students’ perceptions. The researcher used single regression analysis to investigate the technology acceptance model and its relationship with e-government in Kurdistan region of Iraq. It was found that increases in perceptions of ease of use an electronic government should lead to increased perceptions of usefulness in an electronic government. It was found that increases in the perceived ease of use of an electronic government will lead to increases behavioural intention to use electronic government, and finally, it was found that the positive attitude toward an electronic government will lead to increases behavioural intention to use electronic government.This thesis is expected to be interesting to the information systems consultants, experts and specialists who provide and study the factors influencing consumers’ acceptance of electronic government services. Also, it could be interesting to academics and researchers who research on the factors that influence citizens’ in implementing electronic government.