Communication, Collaboration & Trust: Interpersonal Challenges in Virtual Collaboration Team

Abstract

The workplace and the working pattern both are going through continual transformation. To prevail over the challenges of the current scenario the organizations, whether companies or academic institutes, have shifted their working patterns and have embraced ‘Remote Work’. Collaborative technologies are at the center of this Trans mutated state. These collaborative technologies help organizations to continue collaborations, in the form of computer-aided, synchronous or asynchronous collaboration and help to create dynamic work environments. Team members share responsibilities as a team for outcomes but accomplish their task in an independent way. They rely on mediated form of communication rather than face-to-face as they are geographically dispersed. The team produce an outcome in the form of shared understanding, strategy planning, evaluation methods, recommendation, decision making, and action plan related to a task or other responsibilities. Despite considerable developments in Information Communication Technology (ICT) over the period, Virtual Collaborative Teams (VCT) still confront multiple interpersonal and communication challenges. VCTs need additional attention from both corporations and academics in order to successfully implement and reap the benefits of their virtual operations.